Support
We’re here to help with Split Ai — accounts, sync, Generate, and anything that feels broken.
Contact
Email support@getsplitai.com. Include your account email if you have one, your phone model and iOS version, and what you were trying to do. We aim to reply within a few business days.
Placeholder: confirm support@getsplitai.com is monitored before launch.
Common questions
Do I need an account?
No. The app works offline without one. An account is only for backup and using the same log on another phone.
I can’t sign in after an update
Open Profile → Account, tap your email, and sign in again with the same password. Data already on the phone is kept and merges when you sign in.
How do I delete my account?
Profile → Account → Delete account. That permanently removes the account and its cloud backup. Export your data first if you want a copy.
What does Generate send?
Only the preferences you pick in that flow (focus, equipment, and similar). See the Privacy Policy.
Privacy
Read the full Privacy Policy.